Terms of Service/Disclaimer:
These terms shall govern all services rendered by the LocalDigitalHERO.com; when you order for a service, we will ask you to expressly agree to these terms of service during sign-up.
The terms ‘LocalDigitalHERO.com’, ‘Local Digital HERO’, ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ or ‘client’ refers to you the user of our services.
(2) Binding Agreement:
If you do not agree with these terms, please do not use our website. Please be advised that your continued use of this site, the information provided herein, or use of our services shall indicate your consent and agreement to these terms.
(3) Release of Risk:
To the maximum extent permitted by law, the Local Digital HERO and its suppliers and contractors disclaim all warranties not expressly set forth in this document, whether expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, with regard to our services. The maximum aggregate liability LocalDigitalHERO.com may have to you will be limited to the total amount of fees collected from you. LocalDigitalHERO.com will have no liability in connection with the functionality or content of any search provider or internet publisher or website not owned by LocalDigitalHERO.com.
(4) Explanation of Services:
Web Design Services which include Website design, Blog setup/Customization, and Logo & Ecover design. Our content marketing services include, Web copy writing, Content strategy design and Email marketing. For Search Marketing Services we undertake Local SEO and PPC advertising. We also offer Social Media Marketing Services like account creation & management, and Facebook advertising. To ensure that you’re equipped to independently handle all of these after our work is done, we also offer Consultancy and Training for interested clients.
All of these are aimed at providing you with high value services that will help in driving website traffic, improving customer engagement and conversion, increasing online brand visibility and enhancing search engine rankings.
We guarantee to meet the quota provided in your proposal, however due to factors beyond our control and the ever changing nature of the internet coupled with constant changes in search engine ranking algorithms; WE CANNOT GUARANTEE THAT YOU WILL RETAIN ALL RESULTS ACHIEVED WITH OUR SERVICES OVER TIME.
The Local Digital HERO is not liable or responsible for any declines in search engine rankings, lost revenues, lost traffic, lost opportunities, or any other damages that may result from utilizing our SEO or web content writing services.
Web Design/Blog Setup and Customization: LocalDigitalHERO.com offers website design with blog setup and customization. All web design hosting is done via a 3rd party and we cannot be held responsible or liable for issues arising from web hosting, site down time, improper backups, loss of data, or any other hosting related issues.
We will only utilize images when we have full copyright permission. Any images provided by the client are assumed to be the property of the client. All images and aspects of the blog belong to the client and we are in no way responsible or liable for any issues that may arise due to the images, videos, text, or other content on the client’s website.
When a client requests that we utilize stock images, photos, videos, or other media on a web design, blog setup or customization project, it is the responsibility of the client to follow all terms, copyrights, and licensing agreements for such media and is in no way the responsibility of LocalDigitalHERO.com.
We understand that with certain website design, blog setup and customization projects there may be the need to order themes, pictures, videos, or other media from 3rd parties. We agree that it is our responsibility to abide by any 3rd party terms or agreements for such items and where there are additional costs beyond the originally quoted price, you will be notified via email of the additional cost.
LocalDigitalHERO.com makes every effort possible to meet the needs and wants of the client. We require any special requests to be made upfront prior to beginning the project. Any requests that are made after the project will be billed separately. When you enter into a website design or blog customization contract with us, the cost estimate is based on the information provided to us by the owner, employees, and applicable 3rd party vendors.
The Local Digital HERO is not responsible for additional costs incurred due to inaccurate information or problems with your current wesite or blog which are discovered during the customization/redesign process. When utilizing 3rd party data or 3rd party coding, our price quote is fully contingent on the 3rd party providing data in the proper format, layout, and structure so that it may easily be integrated into the design. In the event that additional costs discovered and/or incurred during executing the project exceed the client’s budget, we will notify the client in writing to ask how they wish to proceed with the project. If the client agrees to proceed we will provide them with a new estimate for the total cost of the project. If they do not wish to proceed, we will bill them for all current work already performed on the blog and end the contract.
We reserve the right to feature client’s website, blog or marketing campaign on our portfolio page as a case study, testimonial, or other featured item. This includes utilizing the company name, logo, and any other trademarked or copyrighted information that would be applicable to conveying the information needed in a case study or featured item. We will not post any personal or sensitive information, such as strategies, billing information, personal contact information, or sensitive data about the client’s business or project.
Furthermore LocalDigitalHERO.com reserves the right to brand our blog customization clients with a link in the footer of their websites/blogs. The footer link will be placed in a discrete way and will state “Blog customization by the Local Digital HERO”, or the like.
(6) Changes and Alterations:
(7) Refunds, Cancellations, & Disputes:
Note that the Local Digital HERO has a no refund policy on any services, including but not limited to web design, content writing, blog setup and customization and/or general consulting/training. You agree that if you want to cancel any service, you will be charged a cancellation fee of 20% and be charged for any services already completed. In the event that any client is in any manner dissatisfied with any aspect of our performance, they shall notify us within seven (7) days in writing via email. We shall have seven (7) days from the date of receipt of such notification in which to initiate efforts to resolve any concerns, whether by remedying the alleged defects, or providing a partial credit against outstanding balances to be determined at our discretion, or otherwise.
In no event shall the client be entitled to a credit, charge back, back charge, or dispute unless the client first provides us with notice and opportunity to resolve the problem in accordance with the foregoing. Client’s failure to comply with the foregoing shall constitute a waiver of any alleged breach by us concerning its alleged failure to perform to obligations hereunder. The Local Digital HERO’s obligations hereunder shall be suspended during any time in which the client is late with respect to any payment due to us.
(8) Payment & Terms:
The costs of our services are to be determined by us based on your required services and set out in our proposal. This will be agreed upon by both parties before we commence any work. You are to choose any package that suits your need and budget.
We require a deposit, usually half of the cost of the job, to proceed with the project. You agree that any service provided must be paid in full within ten (10) business days of completion. Payment can be made by check or PayPal. Payment shall be completed before full rights will be transfered to you. You agree that any outstanding debts that cannot be collected within twenty (20) days of the due date might result in your website/blog being taken offline, and all SEO related changes being undone.
(9) Consent, Delivery, & Limitations:
Client agrees that he/she/they sign this contract as a free and voluntary act without duress or compulsion of any form. Client acknowledges that he/she/they are of legal age, mentally competent, and have full authority to enter into this contract on their behalf or on behalf of a legal entity, including but not limited to a corporation, LLC, partnership, or the like. Client acknowledges that he/she/they have been free to consult with an attorney or any other person or entity before signing this contract. This contract contains the entire agreement between parties. No promises, representations, or warranties, whether written or oral, except those expressly set forth herein, shall be valid or binding upon either party. The parties’ agreement is contained within the pages of this document and nowhere else. Client agrees that he/she/they have read each of the paragraphs listed in this contract and agree to the terms and statements contained within each section and paragraph of this contract.
(10) Digital Signature:
The Electronic Signatures, Global and National Commerce Act permits for the use of electronic signatures and client’s understand that this contract is bound by the rules and regulations of said act. You agree that your IP address will be logged upon signup and that by agreeing to these terms during signup you’re entering into a legally binding agreement with LocalDigitalHERO.com.
(11) Entire agreement